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Centre Facilities at Windmill Hill

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Dining room hall at PGL Windmill Hill

Food at Windmill Hill

Enjoyable mealtimes with nutritious and tasty food.

Accommodation at Windmill Hill

Lodges

Lodges

Accommodation Type: Dormitories – En suite
Guests: Lodges with en suite rooms, sleeping 5-6
Leaders: Twin en suite rooms

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Programmes

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Activities

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Logo for "In Safe Hands Five Star Care" featuring a gold emblem with stars and a butterfly design on the left, and the company name in blue text on the right.

We go above and beyond to protect the safety and wellbeing of everyone in our care.

Our long-standing dedication to safety has led to us holding over 15 governing and safety accreditations, and we voluntarily apply for Ofsted inspections to be on the Childcare Register.

Everything we do is built on five protective pillars:

Safe people banner

Safe People People are at the heart of all we do. From our ‘safer recruitment’ process (including enhanced DBS for all centre colleagues) to our in-depth training programmes, continuous development and supervision, we go the extra mile to ensure our guests are in the safest of hands.

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Safe Places Our centres are continuously monitored, maintained and risk-assessed by dedicated teams to ensure our places are safe and secure, always. What’s more, ongoing investment in our locations is powering breakthroughs in guest comfort and satisfaction.

Safe spaces banner

Safe Spaces We believe adventure is for everyone. We’ve developed our spaces with SEND, accessibility and inclusivity in mind, and can make further adjustments for guests’ individual needs wherever possible – our goal is to deliver enriching experiences for all.

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Safeguarding As the leader in our industry, we are committed to ensuring the safety and welfare of children, young people and adults in our care. Our teams are trained to recognise and report safeguarding concerns and aware of their responsibilities to safeguard guests.

Safe travels banner

Safe Travels Our travel partners are carefully vetted to ensure they meet our high standards and are able to demonstrate effective safety management systems – providing transport that is safe, reliable, suitable for children and adaptable to the needs of our guests.

safeguarding and safe travels banner 3

Safe People People are at the heart of all we do. From our ‘safer recruitment’ process (including enhanced DBS for all centre colleagues) to our in-depth training programmes, continuous development and supervision, we go the extra mile to ensure our guests are in the safest of hands.

Safe Places Our centres are continuously monitored, maintained and risk-assessed by dedicated teams to ensure our places are safe and secure, always. What’s more, ongoing investment in our locations is powering breakthroughs in guest comfort and satisfaction.

safeguarding and safe travels banner 2

Safe Spaces We believe adventure is for everyone. We’ve developed our spaces with SEND, accessibility and inclusivity in mind, and can make further adjustments for guests’ individual needs wherever possible – our goal is to deliver enriching experiences for all.

safeguarding and safe travels banner 1

Safeguarding As the leader in our industry, we are committed to ensuring the safety and welfare of children, young people and adults in our care. Our teams are trained to recognise and report safeguarding concerns and aware of their responsibilities to safeguard guests.

Safe Travels Our travel partners are carefully vetted to ensure they meet our high standards and are able to demonstrate effective safety management systems – providing transport that is safe, reliable, suitable for children and adaptable to the needs of our guests.

FAQ

What’s included in the cost of the PGL trip?

Everything your school or group needs is included in the cost of the camp at Windmill Hill, with accommodation, activities, equipment, food and drinks all covered in the price per person!

What happens in the evenings?

The fun doesn’t stop after the day’s activities! After dinner, our evening entertainment programme will keep your class or group amused until  it’s time for bed. We’ve got discos, campfires, quizzes and loads more! We want to create a schedule perfect for your group, so if you have anything in particular then just let us know and we’ll do our best to plan it into your group’s itinerary!

What should I pack for my child's overnight stay?

Here are some essential packing items for your child’s stay at Windmill Hill:

  • Tops/t-shirts (for daily adventure activities)
  • Trousers/leggings (for daily adventure activities)
  • Evening clothes (for discos, quizzes, evening games and more)
  • Sports kit (for sports teams and sports activities)
  • Swimwear (for our thrilling Aqua Park and other water activities)
  • Towels
  • Toiletries

Does my child need waterproofs for their residential trip?

Yes, we recommend that your child brings a waterproof for their trip to Windmill Hill. We’ll be outside enjoying adventure activities no matter the weather, so bringing something to keep them dry in case it rains is a great idea!

Does my child need to bring money?

We have an on-site gift shop at Windmill Hill, and if your child would like to buy a souvenir to bring home then they’ll need some money. We suggest £10 per child either as cash or on a pre-paid card. We have lots of goodies to choose from, including caps, pens, t-shirts, mugs and more! We even have uniformed group PGL badge that your child can take home to show everyone that they have been to PGL with their group!

Can I contact my child during their camp stay?

Yes, you can contact your child while they are at Windmill Hill. If your child has a phone then they can contact you during free time (highlighted in our Mobile Phone Policy). But if they’re not bringing a phone to Windmill Hill, then they can always let a member of the PGL team know that they’d like to contact home and they’ll get that organised. You can also get in contact with your child if needed, by calling our Windmill Hill centre or through contacts provided by your child’s group leader.

Do you cater for special dietary requirements?

Yes, we can cater for many dietary requirements. When you book, let us know about any dietary requirements your child may have or anyone in your group, and we’ll make sure that they’re catered for. We can support diets for religious, cultural or medical reasons. We regularly provide meals for coeliacs, diabetics, guests with food allergies and vegetarians/vegans.

What safety measures are in place at Windmill Hill?

We have a huge emphasis on safety, starting with the recruitment of our staff and continuing through to all of our activities. As a founder member of BAPA (British Activity Providers Association) and a licence holder for activities in scope of AALA (Adventure Activities Licencing Authority) regulations, we make safety our priority.

A risk assessment has also been carried out at Windmill Hill, with risks being outlined and managed. The risk assessment covers the grounds of Windmill Hill,, as well as all of the activities available at the centre.

Our Activity Instructors are experts in their area, trained and assessed both in-house and by external assessors. They’ll be there during every activity to make sure they’re completed safely and correctly.

New staff complete a comprehensive induction and job specific training followed by regular observations, feedback, reviews and assessments.

Is there parking available at Windmill Hill?

Yes, Windmill Hill has parking facilities available on-site.

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